Disability Insurance Specialists, LLC

Confidentiality Policy


Client’s Information:


DIS holds in strictest confidence all Proprietary Information provided to DIS by its client.


DIS uses such Proprietary Information only for the purpose of providing services to its client. DIS does not use such Proprietary Information for its own business advantage, and does not disclose such Proprietary Information to any person, organization, firm or governmental agency unless approved in advance by DIS’ client or as otherwise required by law.


DIS discloses such Proprietary Information only to those of its employees and business consultants on a “need-to-know” basis.


In the event DIS is served with a subpoena, request for production of documents, or other legal process involving Proprietary Information belonging to its client, DIS immediately notifies and sends a copy of such subpoena or legal process to its client in order for its client to determine whether to take legal action to preserve the confidentiality of its Proprietary Information or to waive its rights to do so.


Insured’s Information:


DIS considers all personally identifiable medical, occupational and/or financial records (“Confidential Information”) as being provided to DIS for the sole purpose of filing and establishing eligibility for coverage and/or benefits under a plan or policy of insurance. DIS treats Confidential Information contained in those records as the property of the insured person or claimant and maintains, and requires its employees and business consultants to maintain, Confidential Information in strictest confidence.


DIS does not divulge, or permit to be divulged, Confidential Information to any other person, party, company, organization or governmental agency, except pursuant to, and only to the extent required or authorized by:


  1. A written authorization to release Confidential Information, signed and dated by the insured person or claimant or such person’s duly appointed representative;
  2. A validly executed and served subpoena for the production of records;
  3. An audit by DIS’ client, or pursuant to an agreement to conduct an audit, in a form acceptable to DIS, to be conducted by an independent auditor retained by DIS’ client, who agrees in writing to strictly maintain the confidentiality of Confidential Information;
  4. As approved in writing by DIS’ client, unless DIS, in its reasonable opinion, determines that to do so may violate any applicable state or federal law or regulation which applies to DIS; or
  5. As otherwise provided or permitted by law.




DIS notifies its client immediately and in writing of all circumstances surrounding any access to or possession of Proprietary Information and/or Confidential Information by any person other than the persons authorized to have such access and the corrective actions DIS will take.


DIS adheres to the privacy and confidentiality requirements of applicable state and federal law, including but not limited to the Health Insurance Portability and Accountability Act of 1996, Pub. L. 104-191, 110 Stat. 1936, codified as amended in scattered sections of 42 U.S.C. (“HIPAA”) and the Gramm-Leach-Bliley Act, 15 USC §6801 et seq. (“GLB.”)